Try Before You Commit – Try your ring in the comfort of your home with our Home Try-On Service →
The Valentina Difference
30 Days
Return
Lifetime
Warranty
Free Ring
Try-ON
First Free
Resizing
Complementry
Cleaning
24x7
Support
Our Services
Receive personalized guidance on custom engagement rings and try on your favorites at home with our convenient home try-on service.
Try Before You Buy.
Home Try On Service
Make It Personal
Custom Ring Design
Frequently Asked Questions
Can I Customize My Engagement Ring?
Absolutely! You can personalize your ring by choosing your preferred lab diamond or moissanite, stone shape, carat weight, metal type, gold color, ring size, and engraving. We’re also happy to discuss design modifications to help you create a ring that feels uniquely yours.
Do You Offer Free Worldwide Shipping?
Yes! We offer free worldwide shipping, so you can enjoy your Valentina Rings piece wherever you are.
Can I Return or Exchange My Jewelry?
Yes! We offer returns within 30 days of receiving your jewelry. For complete details about eligibility, exchange options, and the return process, please refer to our Return Policy.
What Does Your Lifetime Manufacturing Warranty Cover?
Our lifetime manufacturing warranty covers manufacturing-related defects under the terms of our warranty policy. It’s designed to give you added confidence in the quality and craftsmanship of your Valentina Rings piece. Please refer to our warranty terms for full coverage details and exclusions.
What If My Ring Doesn't Fit?
If your ring doesn’t fit as expected, we’re here to help. We offer complimentary ring resizing support within one year of purchase to help you get the right fit.